A real workplace
A place built for the work
Your VA works at a PATRIVA workstation with stable internet, reliable power, and the tools needed for a consistent working day. They work your hours and use the systems you approve.
The structure behind dependable support
Office-Based Virtual Assistants
PATRIVA gives you capable Filipino talent with the structure of a real workplace behind them. Your VA works from our supervised office, in your systems and hours, with PATRIVA carrying the employment, training, and day-to-day accountability.
For law firms, real estate teams, executives, and growing businesses, office-based support means fewer unknowns between assigning the work and seeing it done.
See how the model worksOffice-based, by design
What office-based really means
Office-based is not a label for a different kind of remote handoff. It is a deliberate operating model: a physical workplace, real supervision, and a team structure that makes individual support more reliable.
A real employer
Employment, not a loose arrangement
PATRIVA directly employs your VA and carries the benefits, payroll, and government-mandated contributions under Philippine labor law. You receive the support without taking on employer liability.
A real support layer
Supervision that stays involved
On-site supervisors and PATRIVA leadership remain involved after matching. If something is unclear, a workday changes, or a concern needs attention, you are not left managing a person in isolation.
A clear distinction from freelancers and remote agencies
Freelancers can be a good fit for some work. Remote agencies can offer different levels of involvement. The important question is what sits behind the person you hire, and who owns the details when the work becomes more complex.
Compare the structure, not the promises
What sits behind your VA?
Models vary. Use these questions to check what a provider actually handles for you.
| What to ask | Freelancer platforms | Typical remote agency | PATRIVA |
|---|---|---|---|
| Where they work | Chosen by the freelancer | Often remote; ask the agency | Physical PATRIVA office with equipped workstations |
| Who supervises them | Usually the client | Varies by agency | On-site PATRIVA supervision |
| Employment & benefits | Independent arrangements | Varies by agency | Directly employed by PATRIVA, with every benefit and obligation under Philippine labor law covered by us. |
| How they’re tested | You verify skills and fit | Ask how ability is assessed | Interview, vetting, and a five-part skills assessment |
| Sick, on leave, or offline | Arrangements depend on the individual | Ask about continuity policies | You're notified immediately. Absent hours are never billed. Supervisor coverage on urgent tasks for teams of more than five PATRIVA VAs. |
| Support after placement | Usually direct with the freelancer | Varies by agency | Ongoing PATRIVA supervision and support |
General model comparison, not a claim about every provider. Ask each provider to confirm its practices.
Why structure matters
Reliability, security, and accountability
The office is only one part of the model. Dependable support also requires clear controls, responsible people, and a provider willing to stay accountable when circumstances change.
Reliable continuity
If your VA is sick, on leave, or facing an emergency, we notify you. You are never billed for absent hours. For teams with more than five PATRIVA VAs, supervisors can step in on urgent tasks while your VA is away.
Security by design
Your VA works only in systems you approve and signs a confidentiality agreement before starting. Personal devices are not allowed on the office floor, keeping work in a supervised and controlled environment.
Accountability you can reach
PATRIVA remains involved through ongoing supervision and support. If work needs coaching, training, clearer workflow instructions, or escalation, there is a team and leadership structure behind the engagement.
Ability before introductions
Vetted for how people actually work
A polished interview is useful, but it cannot show everything. Before you meet a candidate, PATRIVA looks for evidence of ability, judgment, care, and responsibility.
01
Interviews that assess communication, initiative, and responsibility.
02
Employment references and police clearances before introduction to a client.
03
A five-part assessment: typing, reasoning, attention to detail, judgment and problem-solving, and a realistic work sample.
04
A practical review that gives the greatest weight to judgment and attention to detail, not blind task completion.
Training and supervision stay with us
You share your workflows, priorities, tools, and expectations. PATRIVA handles the professional foundations, structured in-house training, and continuing supervision. Your VA learns how your team works without leaving you to teach every baseline skill alone. When a question or mistake appears, the goal is responsible ownership: flag the issue, ask a useful question, and make the next step clear.
Specialist support
Support for the work that matters
Office-based support can be matched to the role, systems, and pace your business needs. Explore the specialist paths below, then bring us the bottleneck you want to remove.
01
Legal VA
Organized, detail-led support for firms that need dependable help with legal workflows and administration.
Explore the role02
Real Estate Management
Structured support for property operations, records, coordination, and the details that keep transactions moving.
Explore the role03
Executive & Administrative VA
Thoughtful support for calendars, inboxes, documents, research, follow-through, and the work between decisions.
Explore the role04
Social Media
Consistent assistance for social media management and marketing, from organized execution to thoughtful coordination.
Explore the roleTransparent pricing
Clear pricing for a structured model
One hourly rate covers the work and the infrastructure behind it. PATRIVA provides the workstation, equipment, supervision, training, and employment structure. The placement fee covers the work required to vet, prepare, and set up each VA.
Growth Deal
$12/hr
For Service Agreements signed by March 31, 2027, locked through December 31, 2027.
Standard rate
$18/hr
Standard pricing for agreements signed after March 31, 2027 and after the Growth Deal lock ends.
Placement fee
$699 / VA
One-time fee per VA for vetting, background checks, training, and workstation setup.
Growing team
$12/hr
From your fifth VA onward. Your first four keep their applicable Growth Deal or standard rate.
If the fit is not right, your first replacement has no additional placement fee. Later replacements cost $199 each. Rates are per VA, per hour worked, and absent hours are never billed.
View full virtual assistant pricing and the savings calculatorDiscuss your support needsClear answers before you commit
Questions about office-based support?
The office-based model should be easy to understand before you decide whether it fits your team.
See pricingWhat does office-based mean for my VA?
Your VA works from a physical PATRIVA office with an equipped workstation, stable internet, reliable power, and on-site supervision. They work in your systems, on your hours, and within your processes, while PATRIVA provides the employment structure around them.
How is an office-based VA different from a freelancer or remote agency placement?
A freelancer manages their own work environment, and a remote agency model can vary in how it handles testing, supervision, and continuity. PATRIVA directly employs its VAs, vets ability before introductions, trains the team in-house, and remains involved after matching.
How do you vet an office-based VA before I meet them?
Candidates complete interviews, employment references, police clearances, and a five-part assessment covering typing, reasoning, attention to detail, judgment and problem-solving, and a realistic work sample. Judgment and attention to detail carry the most weight.
What happens if my VA is absent or the fit is not right?
We notify you if your VA cannot report to work, and absent hours are never billed. If a VA leaves or the fit is not right, we find a replacement. Your first replacement has no additional placement fee; later replacements cost $199 each.
How much does an office-based VA cost?
The Growth rate is $12 per hour for Service Agreements signed by March 31, 2027, locked through December 31, 2027. The standard rate is $18 per hour. There is a one-time $699 fee per VA, and VAs from your fifth onward are $12 per hour.
Start with the bottleneck
Bring us the bottleneck
Tell us what is waiting on you. We will talk through the role, the workflow, and whether an office-based PATRIVA VA is the right fit.
© 2026 PATRIVAReturn home